Refund policy
No returns are allowed. However, in case if a wrong or a defective product has been sent, do let us know at the earliest. You can write to us at support@upharindia.in or call us at +91-8112266311 (10 AM to 6 PM, everyday).
We have a strict no cancellation policy once an order has been placed on our website. This means that once you confirm your order, you are responsible for the full cost of the gift and no amount will be refunded in case of cancellation.
We understand that circumstances may arise that may prevent you from receiving the gift, but we are unable to make exceptions to our policy. In the event that you are unable to receive the gift, we recommend that you find someone else to receive it on your behalf or reschedule the delivery with sufficient notice.
Upahar India is not responsible and does not guarantee refund for cases where:
- Gift products and preserved items are delivered to incorrect address provided by the sender.
- Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery.
- Product quality problems caused by improper handling of the product.
A full refund for cancellations is allowed in the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment.
Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by Upahar India, refund takes 7 to 10 business days to reflect in your account.
Offline refund is credited once the customer shares the bank details post which it takes 7 to 10 working days.
Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by Upahar India, refund takes 7 to 10 business days to reflect in your account.
Offline refund is credited once the customer shares the bank details post which it takes 7 to 10 working days.